Refund policy

Effective Date: September 18, 2026

At Sparteq Drun LLC, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible for a return, your item must:

Be unused and unworn.
Be in its original packaging.
Include all original tags and accessories.
Be accompanied by proof of purchase or your order number.

Non-Returnable Items

The following items cannot be returned:

Final sale or clearance items.
Gift cards.
Items that have been worn, damaged, or altered after delivery.
Products returned without original packaging.

Return Process

To initiate a return, please contact our customer support team before sending your item back.

Email: contact@sparteqdrun.com

Please include:

Your order number
Your full name
Reason for the return
Photos (if the item is damaged or incorrect)

Once your return request is approved, we'll provide return instructions.

Refunds

After we receive and inspect your returned item, we'll notify you of the status of your refund.

If approved:

Refunds will be issued to your original payment method.
Processing typically takes 5–10 business days, depending on your bank or payment provider.

Original shipping charges are non-refundable, unless the return is due to our error or you received a defective or incorrect item.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong item.

To request an exchange, please contact us within 30 days of delivery.

Damaged or Incorrect Items

Please inspect your order upon arrival.

If you receive:

A damaged item
A defective product
An incorrect item

Cancellations

Orders may be canceled before they have been processed or shipped.

Once an order has been shipped, it cannot be canceled and must follow our return process.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or shipped incorrectly.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

Contact Us

Sparteq Drun LLC
501 Vanson St
Utica, MO 64686
United States

Phone: +1 (505) 542-7455